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Whether you have a question about an item on our website, would like to discuss a return, or would like to know the status of your order, we are always happy to help.

Are you outside of your estimated delivery date?

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All delivery timeframes can be found on your order confirmation email, or alternatively you can check this on your account here.

Please provide your order number and pictures to ensure the quickest possible solution

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Please note, we will only accept an item in its original packaging. Photos are required to authorise the return request.

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Let us know the reason behind your change of mind so we can help rectify the issue.

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Please note, we will only accept an item in its original packaging.

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You can visit the FAQ page to find out anything else, otherwise use the form below.

Contact Us

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If you would prefer to speak to someone, please call us on 07533573265

If you have a question about your recent trade order, or if you would like to speak to your account manager, please contact us at sales@kovadesign.co.uk.

If you are a Design Services customer and have a question about your recent order, or if you would like to speak to one of our personal shoppers/interior designers, please contact us at sales@kovadesign.co.uk.